1. Collection and processing of personal dataAs a client, your personal data and / or personal data of family members may be ordered for a variety of purposes, including: 1) Contact: name, nationality, telephone number, e-mail, address, etc. 2) Date of birth 3) Credit card information 4) Arrival and departure dates of our hotels 5) information about the children: name, date of birth, age, email 6) interests and preferences 7) Any comment As a candidate for employment or internship, the following personal data may be requested: 1) Contact: name, nationality, telephone number, e-mail, address, etc. 2) Date of birth 3) interests and motivations of its application 4) Education and professional experience 5) Curriculum Vitae We do not collect data from sensitive information such as: religious or philosophical beliefs, political opinions, health data, racial or ethnic origin, sex life or trade union membership. Personal data may be collected under various circumstances, including (but not limited to) the following: 1) Participation in marketing programs (subscription bulletins to receive offers / promotions, contributions in surveys and / or customer comments, competitions). 2) hotel activities (eg, book a room or a desk, check in and check out; 3) Provision of information by tour operators, travel agencies or online booking systems. 4) Internet services (link to website, filling in forms for online data collection, such as reservations or questionnaires). 5) The application for a job or internship.
2. Objectives of the collection of personal data The personal data are collected with the following objectives: • backup management and customer experience • Improvement of services offered in order to understand your needs and exceed your expectations • Customization of our services • Send newsletters, promotions and marketing materials. The customer can unsubscribe from our e-mail service by clicking the link in one of the newsletters sent by e-mail. • Staff selection
4. The access, modification and exclusion of personal dataThe client / applicant can access, correct, supplement, update or delete their personal data by contacting FWDhotels via email info@FWDhotels.com The request will be dealt with as soon as possible.
5. Security of personal dataFWDhotels uses technical and organizational measures in accordance with legal requirements in order to protect the client's personal data and candidates, ensuring their confidentiality in accordance with the principles described in this policy. Whenever you are asked to obtain credit card information, this communication is done through Secure Sockets Layer (SSL) when you are using an SSL-enabled browser such as Microsoft Internet Explorer or Google Chrome.